How long is each photo displayed on the screen?

Can video footage be included as part of the slideshow on the one DVD?
I have some printed photos and slides which I would like included in my slideshow can I include them?

What format can the digital photos be?

How much will the slideshow presentation cost?

How long does it take approximately to create a DVD Multimedia Presentation?

What happens to my original material I send you?

Song suggestions and copyright music?

Am I able to view my slideshow before it is posted to me?

How long do I have to reorder?

How do I pay?

How many changes can I make to my Slideshow before it is burnt to disc?

What if I wanted to remove someone from one of my photos?

How long is each photo displayed on the screen?
Each photo is generally displayed for 6 seconds however this may change due to the length of the song/s that accompanies the slideshow. We take into account the length of the song/s and adjust the display time of each photo to ensure photos and music come together in a professional manner.

Can video footage be included as part of the slideshow on the one DVD?
Yes! However, the slideshow cannot exceed more than 2 hours as this is the amount of time allocated on a DVD. The video footage must be supplied to us as an AVI, wmv, qt (Quick Time) or mpeg file. Please contact us regarding your video format. You will need to write down start/stop points of the tape counter and between what photos you would like the video footage inserted. Please contact us for more details regarding this.

I have some printed photos and digital photos which I would like included in my slideshow can I include them?
Yes. We can combine both printed photos and digital photos in the slideshow. Your photos will be scanned at 300 dpi. All photos need to be numbered so we are able to display them as you would prefer.

What format can the digital photos be?
Digital photo format can be either .jpg, .gif, .png, or .tiff.

How much will the slideshow presentation cost?
We let you decide how many photos you would like included in your Personalised Photo Slideshow. Our pricing is based on per photo. See our Personalised Photo Slideshow Pricing for more information. If you require something that is not included in the Pricing please contact us.

How long does it take approximately to create a Personalised Photo Slideshow?
As each slideshow presentation requires a lot of work which includes scanning photos, documents, compiling all photos into the slideshow and of course testing. We aim to provide to our clients a slideshow presentation which is unique and high in quality. The general turn-around time is a minimum of 10 days. If you require the slideshow to be completed before that time for a special occasion we offer a priority service.

What happens to my original material I send you?
Everything is sent back to you by Registered Post along with your Personalised Photo Slideshow. We can also include all scanned photos and music purchased on the Personalised Photo Slideshow if requested on the Order Form.

Song suggestions and copyright music?
You can choose what ever music you would like to include in your Slideshow without worrying about copyright issues. We are holders of an AMCOS Licence which allows us to reproduce music and include that music in Slideshows for personal use. You can supply the music to us on CD, MP3 on CD or e-mailed to us or we can purchase the music via an online music store on your behalf. There is a cost if we have to purchase the music on your behalf. See our Pricing for the details.

Am I able to view my slideshow before it is posted to me?
Yes. We will upload your slideshow to your personal web page for viewing. Your personal web page link will be e-mailed to you. This will enable you to make any changes to your slideshow before it is burnt to disc.

How long do I have to reorder?
We will hold the master copy for 30 days from the date of completion of the slideshow presentation. This will allow you approximately 4 weeks to order any more copies.

How do I pay?
We accept direct credit or credit card (3% surcharge applies). If paying by credit card we offer PayPal as this service allows you to pay without sharing your financial information. There is no cost to the buyer (you) for using PayPal.

How many changes can I make to my Slideshow before it is burnt to disc?
You can make what ever necessary changes to your Slideshow, however every change will incur a fee. The fee will depend on the complexity and the number of changes. If we have made the error by not following your instructions the change will not incur a fee.

What if I wanted to remove someone from one of my photos?
We can remove people or objects from photos but this is an additional cost. Please check with us.

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